The SURPRICE representative for the delivery at the airport of Tenerife south of the Fiat Panda, without further verification, immediately went to try the key because she already knew of the pre-existing defect, but to get me to sign and conclude the procedure she told me that the damage was related to the previous rental and that everything was fine for me. Landed in Italy I saw the charge of Euro 288. In any case, I inform all the competent authorities to verify the adequacy of the charge and the number of lock replacements carried out during the year on said car.