This is the WORST company I have ever experienced who left me and my wife in a life threatening situation with no support, help or care in the world. Their staff are shockingly rude, ignorant, selfish and disrespectful with no regard for someone's well being or safety. This company's customer service is absolutely disgusting, shocking and unacceptable. After demanding a refund for our experience, they simply ghosted us and made no effort or attempts to fulfil their promise of refunding which I have in writing they were going to do. I will be pursuing my experience with this company legally and highlighting these events in Italian media outlets. PLEASE BE AWARE OF THIS COMPANY AS THEY ARE SCAMMERS.