Anonymous
In short, they conned my wife and I out of 950 euros. We were recommended this car rental through EasyJet. Big mistake! Can't believe EasyJet would recommend this gang to holiday-goers. The pick-up seemed a little dodgy; they were friendly, but they kept changing the conditions of the agreement when talking to my wife (who speaks Italian) and myself. Unfortunately we were jet-lagged, our 8-month-old was crying his eyes out, and we wanted to get to bed. I did manage to take an all-around video of the car. The car was extremely temperamental, conking out three times in just four days. But that's nothing compared to the drop-off; I assure you that we returned the car in the exact condition it was given to us. We arrived back at the site and, having gone to check the car in, one of the workers started picking at the door panel with a pen, saying that we had caused severe damage to it. Then followed an immense travesty act, wherein they said they would call the police on us for the damages. I told them that it seemed like a good idea, seeing as they were attempting to rob us of our deposit. After at least 30 minutes of telling us we could receive compensation in 28 days (and after showing them I had taken a video of the car upon pick-up), they finally withdrew to simply blanking me, seeming to think it was better to not understand English. They refused to speak with my wife, who speaks Italian. Around a week after we got home the 950 euros was taken from our account, and though I have been onto the bank about this matter, it seems unlikely that we will get this money back. If you’re looking for a stress-free, scam-free holiday, DO NOT rent a car from SurpPrice Car Rental.
8 months ago
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surprice car rental has a 1.2 average rating from 294 reviews

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