Surprice Fiumicino lacks professionalism, they threatened to cancel my deal and made me pay 52 euro extra from a 17 euro booking, because they incorrectly assumed my driver's license was not international. On top of that, they did not have the car I selected and had to look for a replacement. Their manager is not someone that should have a job in customer service as she is rude to customers and scream in their face, assuming being a manager gives her all the right. I am utterly disappointed by my experience, because same time I saw another man who was waiting for the rented car, for more than an hour, kicked out of the office by the rude manager, she deserves to be fired