I now understand the name of the company: it was indeed a big surprise for me: They told me to accept an insurance fee of € 180 though I was already insured by the car Broker JetCars. That did not count they told me, and if I should make a damage, even a little one, they would take the full deposit of € 750. So I paid the € 180 extra. After contacting my broker they told me this was wrong information. I claimed the amount back from Surprice car but they refused to pay me back the € 180 because I had signed the contract already. Besides I got an old car with damage and a bad working Airco. Never such a Surprise car again!!! Please take care with booking at this organisation and pay something more at a better company which is in the end much cheaper!!