Surprice car rental bologna. I booked a car through their Agent ''DoYouItaly'' and when I arrived at Bologna they wanted to pay their own insurance because I wanted to be fully covered although I had paid the full cover package in DoYouItaly. Otherwise if anything went wrong I should pay for it and ask for a refund from DoYouItaly. Unacceptable... Don't do it. Don't use platforms,,, don't use low cost companies because it will cost you more in the end. The lady in the bureau of Surprise rental gave different information about the amounts of money I should pay from what the DoYouItaly has informed me... they even demanded to wash the car in case it rained mud......