I rented a car in Bari (booking number B31858907) between January 29th and April 1st. Initially, I specifically requested a Smart car. I understand the concept of car groups and have rented cars in numerous countries before. However, upon arrival at the garage, I discovered that they had zero Smart cars available, which is essentially false advertising. While the website mentions Fiat Panda and similar cars, this wasn't the issue. The problem arises from being charged €194.38 without any prior notification or explanation. I did not sign any agreement nor was I informed about any additional charges. This appears to be an unauthorized charge and amounts to robbery.