Scam. Booked through easyJet. Location: Pisa airport. 2 reps at the rental desks. The queue had around 6 couples in it and it took 1hr to get my car. Very slow service. But the scam is this: They say British people with a UK licence MUST pay additional insurance unless they have an international driving licence. Just to be clear, this is not a 'pushy' sales tactic to pay for extra or unnecessary insurance. It is mandatory, or they will not rent you the car. Even if you have purchased any form of separate worldwide insurance cover, you have to pay for their cover at the rental desk or they will not rent you the car. This extra insurance typically works out at roughly EUR 50/day. Everyone in the queue complained hence it taking so long. Yes, when you go back and look at the small print on the voucher it says you must have your domestic driving licence, but there is an additional line saying if you are not in the EU (eg UK) you must have an international driving licence. It's obviously easy to miss because there are 2-3 pages of terms/conditions which people don't read or glance over, and obviously unexpected. But that's their hook, and what they refer to when you question it. However it doesn't say rental will be declined or what will be charged for extra insurance with it. It's a total rip off because whilst the initial rental price may be 5-10% cheaper than others, you end up paying double, triple, or 4 times as much for your rental because of the insurance. My 2 day rental (EUR 56) ended up costing EUR 100 more. The couple in front had to pay another EUR 180 EXTRA for their 4-day rental!. There are over 3,000 reviews on trust pilot with almost 90% 1-star negative. Granted, several of the positive reviews are for UK rentals, and perhaps not every Surprice rental office in Europe insists on the insurance cover, but certainly the case at Pisa airport. And in fairness the staff weren't rude and the car was good. But this 'international driving licence' catch for people with only a UK licence is a con. Other car rental companies say on their websites that UK licence holders only need their UK licence. Please also report to your booking agent with feedback (very damaging for easyJet to put this company forward as a provider for their 'additional services'.).