SurPrice /HDC Rent A Car is a bait and switch scam. I booked a rental through Expedia at Tampa Airport. They advertise low prices so they get bookings through travel brokers. Then when we got to their off-site location, they demanded insurance paperwork no one carries with them, and would nott accept our deductible. We canceled and went back to the airport. Now I'm trying to get SurPrice to issue a refund. This was my experience in Tampa, but I'm seeing similar awful reviews for this company in Europe, so it's not just one bad office. Their entire business model is to force you to purchase high-priced insurance.