I’m extremely dissatisfied with Surprise car rental in Olbia, Sardinia. The staff there were arrogant, unprofessional, and openly dishonest. They told me (and others I saw at the office) that our driving licenses or credit cards were “not acceptable” for the rental—even though everything was in order. Then, they conveniently offered a “solution”: pay DOUBLE the original price to get the car anyway. It’s a scam—a clear strategy to trick travelers into paying more at the last minute when they’re stuck and desperate. I strongly recommend avoiding this company. Don’t fall into their trap. There are plenty of more honest and reliable rental services out there. 0/10