OMG, I've never dealt with such a terrible rental car company as Surprice! I booked and paid for a car through Expedia for my family trip in Florida. After waiting 30 to 40 minutes for their shuttle at the airport in the heat, we finally got to the counter. The manager said I had to pay an extra $39 or $89 a day for insurance! I told him I always use my own, and he asked if I had $300k worth of coverage! I said no, and he said $100k wasn't enough. The car was probably worth $15k! I told him my insurance would cover anything, but he still said I needed their insurance. This policy wasn't written on Expedia. I already paid for the rental, and now they wanted an extra $300 for insurance I didn't need! After going back and forth, I demanded a refund and went to Enterprise, where we got great service. Surprice is a total rip-off!!