Do not use this company.
I have emailed this company daily to gain an invoice for the money they charged me upon collection. They are ignoring me.
Genuinely disgusted that companies such as this are running and are allowed to run in such a way.
It took over two hours to receive the car I had booked. There was no communication from staff regarding the delay, no apology nor acknowledgment. They charged me upon collection a fee for insurance which was more than I had paid for the total rental of the car. They would not let me hire the car without paying it. I saw this happening to a number of people as well as one couple being charged €900 for a scratch on a handle. I also saw the manager of this branch zooming in on a tiny scratch and taking photos of it after a car had been dropped off. How can the company be this picky yet provide dire customer service and sub par products?
The car I was given was filthy without any windscreen wash and all the tyres had to be pumped up.
I could go on but all I really want is the invoice, the invoice I should not need to fight for.
2 weeks ago
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