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"Booked through third party rental site easyrentcars.com because it was the cheapest. Do not be fooled by the affordable price. I rented the car in Faro, Portugal and was charged just under 100 euro in fees in order to get the rental. They have a 35 euro out of office fee if you are picking up or dropping off the car outside of office hours. This location said it was located at the airport and yet it has limited office hours, you will almost always pay the out of office fee. What made the situation worse is that when I arrived to drop off the car, there were other customers there. Each of us was charged 35 euro for the out of office fee. The rude staff made all of us wait to go in the same shuttle bus to the airport, so they made more than 100 euro with the ridiculous fee for 30 min of work, absolute scam. Also, when returning the car I had 2 needles less than a quarter (the amount that I had to return it at) which would've cost 2 euro to fill up, except they charged 10 euro because that is their "minimum" fee. Worst experience ever with a car rental company, will never go here again. Also, I had to get insurance through them but I only booked the car for 2 days, they had a "minimum" of 3 days coverage for insurance. Absolute thieves."
Helpful Report
13.04.2019
surprice car rental is rated 1.00 based on 23 reviews

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