I didn't even want to rate 1 star... I booked and paid through holiday cars.com... I even paid for the collision damage waiver and full insurance. When I got to marrakesh airport, no meet and greet, I couldn't find the kiosk as there were no signs like the bigger and reputable companies there... when I got there eventually, I was charged another €89.89 for thier insurance regardless of what I'd already paid. Then on top of that, €749.93 for the deposit. I took photos of the car before I drove it in case of being accused of damage. I returned the car with no damage at all.  On return of the car, I was told deposit would be released automatically. I asked why it wasn't released the following day and informed it will take 48hrs... I asked again today. Told by 1pm it will be cancelled... 52 hours later, I'm still waiting. I've asked if it will be full return of the deposit... the guy told me, a further AED45 will be charged to cancel the card!!! I'm fuming. So angry. I want full deposit back. The car was in the same way it was dropped off so no more money should be taken. I even returned it will half a tank of fuel because it is a "empty to empty" policy which is also another way to gain more from the customer. The only reply from surprice i have had regarding all my previous reviews is that the deposit will be released but will take 20 to 30 days!!!! It shouldn't take that long to have money dropped back onto a card. It's a major scam. I've read nothing good about this place. Avoid at all costs. The guys that deal with your taking payment will also have your card numbers and details and will most likely use your card for other fraud. This company is a disgrace and should be investigated for fraudulent behaviour and I will be kicking up a fuss to get this place shut down.