I rented a car for summer 2019 from Modlin airport (Warsaw, Poland), only to find out that they have no actual kiosk there, so when I picked the car on my way in, I had to look for the guy who was sitting in another kiosk. But, when I got back, I had to drop the key in the same kiosk because, although I had phoned him, he wasn't there and I had to go to the gate. So, when I was already though the gate, he called me to say there was a "little scratch", which I had no notion of, and I could not verify because I was after the gate. They sent me the pictures only a few days after on my request, and charged me the full deposit of 3000 PLN (needless to say, for a scratch worth much less). Fortunately I was fully insured, but NEVER AGAIN will I hire a car from them.