Anonymous
I had a terrible experience and unfortunately looking at the reviews online for this specific location I was not alone. This is a scam, they rent at low prices and then make their money by charging exorbitant amounts for inexistent damages. I was charged 970 euros (~$1000) for a microscopic chip in the windshield of a Seat Arona. For reference, that's about 6% of the value of the car for a chip on the windshield! It's also important to notice that I was told that any damage to the windshield, irrespective of the extent, required a windshield replacement. When I mentioned that the contract highlighted that when I picked up the car the windshield was already damaged on the opposite side of my alleged new damage and so, according to their own logic, it was already supposed to be replaced and its replacement has probably already been charged to some other unlucky customer, they told me that they simply didn't owe me any explanation. I paid and thank god got reimbursed by the insurance my credit card offers but beware they are indeed a very shady business! SurPrice reservation number: SCR375426 Pictures of the Damage (just remove the space before the.gl): photos.app.goo. gl/AW7HQoaUDZQDwfFU9
4 years ago
Read surprice car rental Reviews
surprice car rental has a 1.2 average rating from 279 reviews

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