“I am extremely disappointed with the experience I had today. I was on the call regarding an important matter, and the following individuals completely mishandled the situation: • Kaja: Was unhelpful and dismissive. • Aditya and Samar: Kept me on hold for an unreasonable amount of time and then disconnected the call without resolving anything. • Aman: Was rude and unprofessional, telling me outright, ‘I can’t help you.’ This behavior is unacceptable, and it reflects poorly on the service I was expecting. I need an immediate resolution to my issue and an explanation for this poor treatment.