SwiggyCares Reviews

Name: SwiggyCares
Rating: 1.02

1.0 Rating 43 Reviews

0 %

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1.0

Based on 43 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Live Chat
Avg Email Response Time	7.6 minutes

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SwiggyCares 1 star review on 18th September 2024

Anonymous // 01/01/2019

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“Worst experience with Swiggy. My order was received with half empty. Asked for conference call with the delivery agent. Packaging was opened, soggy spilt food, no conference, no food and got no refund. Deleted the app!”

Helpful Report

Posted 15 hours ago

“Disastrous Experience - Late Delivery & Unjustified Cancellation Fee "I recently had a terrible experience with Swiggy. My order was significantly delayed, arriving much later than the estimated delivery parter sign. This resulted in cold and unappetizing food. To make matters worse, when I attempted to cancel the order due to the excessive delay, I was charged an exorbitant cancellation fee.”

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Posted 2 days ago

“Very bad delivery service,they showing fake delivery time & serving cold food. Don't install swiggy app or order”

Helpful Report

Posted 3 weeks ago

“I mistakenly clicked cancel button for food delivery and they took money 1040 rupees for an order. I didn't know that they will take whole amount for cancellation. Thought to order from a nearby hotel to house for my cousin. I am in Calicut and is not familiar with the places there. I again ordered the same food paying money again. I requested for cancellation and they said our policy is not refundable.”

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Posted 1 month ago

“"DO NOT TRUST SWIGGY! I am beyond frustrated with Swiggy. This isn't just a one-time issue—I've had multiple experiences where Swiggy took my money, never delivered my order, and ignored my calls. Every time, the delivery driver refuses to pick up or respond, and then the order just disappears. It's like they take your money and vanish. I genuinely feel cheated, and it’s happened far too often for it to be a coincidence. Swiggy has proven they can't be trusted, and it's nothing short of fraud. Don’t make the mistake I did—avoid Swiggy at all costs. There are plenty of reliable alternatives out there!"”

Helpful Report

Posted 1 month ago

“Swiggy is Cheating customers, Mangalam is a Multicuisine restaurant (veg-Non veg) But swiggy is mentioned as it's pure veg So be careful all pure veg customers before ordering from swiggy Better Do not trust swiggy blindly bcoz they to know as Mangalam is Not a pure veg restaurant.”

Helpful Report

Posted 2 months ago

“Cheated by Swiggy DINE OUT APP. FIRST they will Lure you by showing discount . Then we booked a Table, while we were already at the Restaurant so as to claim the offers as shown in discounts. At the time of Payment the Discounts were NO LONGER available. IT WAS REALLY very very humiliating as We really felt cheated. Should have used the other Apps like Eazy Diner or Zomato. When called to Customer Service, he appeared to be very unprofessional, uneducated & rude employee. He just kept ranting one line that since we have used the APP for Booking a TABLE, so the OFFERS / DISCOUNTS are no longer available. MY BILL was for Rs2024/-, & initially it mentioned 15% discount , & then it vanished, NO DISCOUNT at the time of Payment after having meals . LOSS of Rs 300 /- Complaint No. 187077136311465 On the Swiggy call centre., date - 5 Oct 2024. BE CAREFUL, BEFORE BOOKING WITH & on SWIGGY.”

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Posted 2 months ago

“This morning I ordered 5 ltr Safola gold oil and it said 1 ltr free. They never delivered the 1 ltr free and when I complained I was offered 50 rs. So what this chor company is doing, is taking the free oil and selling it and then offering Rs 50 as compensation. I am going to complain in the consumer forum as well. Never use this chor company. Horrible service and only steal ir money”

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Posted 2 months ago

“Recently I was ordering some food in Swiggy suddenly I have cross checked the price in Zomoto I was shocked the price is very high for the same restaurant Zomoto seems lesser price when u r ordering double check”

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Posted 2 months ago

“From Chennai swiggy service very very worst... If you ordered any food after open the parcel more items are missing and not as restaurant marketing one. If you go complain with customer care no response. For past one month they don't refund my money. But they promised by chat... I have evidence. I plan to consumer court to reach. But government bodies what they are monitor like this mnc company... How control this”

Helpful Report

Posted 3 months ago

“I’m writing to share my frustrating experience with Swiggy, which might help others make a more informed choice. I recently ordered boondi laddoo but received methi laddoo instead, a significant mix-up. I immediately reported the issue and provided photographic evidence, yet there has been no satisfactory resolution. This is the second time I've faced such negligence from Swiggy without any follow-up or remedy. Given the lack of effective support and resolution from Swiggy, I strongly recommend considering Zomato instead. My experiences with Zomato have been more reliable, with prompt service and better customer care. Don’t risk your order with Swiggy—choose Zomato for a more dependable food delivery experience.”

Helpful Report

Posted 4 months ago

“Worst experience of delivery even in 3 km distance...they deliver food after 2 hours...”

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Posted 4 months ago

“The food items are getting messed up and tossed and tumbled. I get it in a not eatable state and the swiggy customer service forces you to eat it without even helping the customer by refund. Its repeatedly happening .”

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Posted 4 months ago

“Found freaking chicken inside my veg food I ordered and their response was very unsatisfactory”

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Posted 5 months ago

“I ordered so many time and wasted so much of efforts to make understand swiggy about wrong delivery of orders and partial delivery of orders and less value orders against the money you paid and totally unprofessional behaviour towards your sufferings ordering your food with swiggy. Wasting your so much of your precious time saving your hardearned money.”

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Posted 5 months ago

“Swiggy is a very bad. They are irresponsible and bad system. I am suggesting to my frnds zomato”

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Posted 5 months ago

“This place is a scam!! I bought something from them. I found an item on the web and called them. They said yes they had the item. After a failed attempt on my bank card he suggestedIl I used my cash app card. So I did!!! 13 different charges later... which happened in a matter of about 1 min. I called the guy he said he didnt understand and wanted to refund my money so I said ok... As soon as the money hit they turned around and took it right back out. Total SCAM COMPANY!!! RUN FAST VERY FAST!”

Helpful Report

Posted 5 months ago

“BEWARE: We booked a table for Lunch for 12 persons in Angeethi restaurant, Hyderabad through Swiggy Dine-out which offered 25 percent discount. The discount was denied by the restaurant saying that it was only applicable for ala carte and ala carte was not available for Lunch! Why did you book the table for Lunch then? Since we had already invited guests we had no option left but to pay full amount. So beware both Swiggy and Angeethi will lure you with this fraud and then deny the discount later. Of course if you argue they will say there is some fine print somewhere in T&C which will not be visible.”

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Posted 5 months ago

“Swiggy is bad company in India dilivery boy ka bahut Paisa catti hai Jo sholot bhi buk nhi hote usme bhi kaam krwati hai and apna thoda sa bhi sholot Kam ho jaye kisi problem se to uska instive hi full kha jayegi”

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Posted 6 months ago

“We ordered food for train which was at 7pm from ahemdabaad. But delivery boy was unable to reach at time and they want us to bear 100% cancellation charges. Though it was completely there mistake and the response was not good we had to pay cancellation charges as they were calling Continuously. मतलब सीधा सीधा है कि फुड डिलीवर करने पर समय से पहुच नही रहे जैसे स्टेशन मे ट्रेन उनके लिए खड़ी रहेगी और वो फोन भी नही कर रहे लेकिन ट्रेन चलने पर जब ऑर्डर कैंसिल कर रहे है तो लगातार मैसेज और फोन कर रहे है। So please कोई bhi order hi mat karo swiggy se...”

Helpful Report

Posted 6 months ago

SwiggyCares is rated 1.0 based on 43 reviews