I bought a kitchen mixer tap in July 2023. It broke in December 2023. Tap Warehouse refuse to refund me. On their website it shows that this tap has a 10 year guarantee. It lasted all of 19 WEEKS. The thread on the hot water tap handle wore away so that it wont turn on or off but just goes round and round. The upright part has loose and wobbly joints is insecure. Their customer service is obstructive. Dreadful quality product . They offered only a replacement hot water tap handle but ignored the other faults. The guarantee is not honoured.
1 year ago
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