Absolutely awful company to deal with, ordered 2 taps for my kitchen and utility both sets turned up with parts missing, sent back and ordered another 2 sets, I thought I’d give the company another chance, when fitted 1 set dribbled water when turned off and the other had no resistance in the swivel, I decided to send back the one with the dribble as it was annoying, this is after they got me to take apart the tap and soak in vinegar ect! Well it took about 3 weeks for them to pick up, I was told they would have to get in touch with the manufacturer to see if I was entitled to a refund as it was fitted even though tap was faulty Before they can pick up. It’s now been about 3 weeks after they picked up and still no refund they even kept the £5 delivery charge for the original order. After several emails asking for my refund they have stopped responding to me. I’m now informing Barclay card to claim my money back through them. DO NOT DEAL WITH THIS COMPANY WORST COMPANY I HAVE DEALT WITH. If things go wrong you’ll waste hours trying to exchange or refund.