Steve B
Awful Tap ..... awful service ..... awful company **AVOID** Having purchased a tap from this company I hoped for good things. Delivery was quick, price was good - okay that's the good out the way Now the not so good !!!! Once the tap was installed it was very quickly seen that the tap was faulty - it leaked from within the tap. I notified the company that day and provided video evidence of the fault. This was within 5 days of receiving the tap and expected a quick resolution and refund. How wrong I was !!!!!! Several weeks on, many emails and phone calls later Tapwarehouse are still refusing to refund me - despite being in breach of the Consumer Act 2015. They were notified within 30 days and I am therefore legally entitled to a refund. As of now I have received no refund and Tapwarehouse keep saying they will talk to the supplier to resolve. I even explained my contract is with Tapwarehouse and not the supplier - again this is the law. Avoid this company at all costs - but if you don't you have been warned. AVOID AVOID AVOID ---- unless you want to lose money
4 months ago
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Tap Warehouse has a 1.88 average rating from 25 reviews
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