Do not touch this could not care less no concept of customer service company with a barge pole. I booked and paid for a taxi to take me from Lynmouth to Barnstaple a week before. Not having had any details I called early on the day before it was due.They were shifty and evasive when I asked for details of the taxi company promising me they would call back claiming a computer /IT problem meant my details not available . There was no call back despite further chasing calls. I called again later that day ,so the evening before the taxi pick up due ,but met with the claim all operators busy leave a message and they would call back.I left messages requesting calls back. They never did at which point I checked my emails and discovered an email sent at 1.45 a.m. that morning unilaterally cancelling the taxi . They were almost certainly aware of this when giving me the spiel about being unable to give me any information and promising me someone would call back. I therefore called them back again requesting a call back as I was again shunted to the please leave a message and we will get back to you recorded message . Needless to say there was never any call back.A second email accompanying the unilateral cancellation email stated I had been refunded my credit card payment. A month later this refund has still not materialised . Clearly this company cannot to relied upon to provide either a taxi to turn up as contracted nor a refund when they have taken your money but provided no service whatsoever.