I was a big fan of Temu until last week when a 'minimum spend' of $65 was imposed, without any warning.
I have placed more than 100 orders since their Australian launch. As a thank you I received an unrealistic $65 minimum spend. How $65 came about I do not know, especially when others complained their minimum spend is $30, $35, $40.
I believe new customers don't have a minimum spend. Thanks Temu for supporting your loyal, and in many cases, longstanding customers.
I contacted Temu to have limit lifted, only to experience the frustration others had complained about. Temu would not listen, refused to help and replied with standard spiel before disconnecting. I got nowhere. Their paragraph in the automated spiel "we understand your concerns ...." definition - our impersonal reply confirms we don't care and we're not removing minimum spend policy.
Their justification for minimum spend is a result of their commitment to sustainability.
In reality, Temu's minimum spend policy is a total contradiction of their sustainability commitment. Imposing a minimum spend:-
* requires purchasing more products resulting in heavier packages
* heavier cargo leads to higher fuel consumption durinģ transportation to destination
*Temu is increasing its carbon footprint due to minimum spend policy.
Imposing a minimum spend:-
* Customer has to purchase more products
* Company has to replace sold stock
* Factory has to manufacture company's stock, probably using depleting fossil fuels
*Factory will emit pollution in process of manufacture to meet company's order
*Temu has made further contribution to greenhouse emissions by imposing minimum spend policy.
Imposing a minimum spend:-
* Customer has made unwanted purchases to attain a wanted item.
* Almost all items are wrapped in plastic
* Plastics ultimately end up in landfill and burnt emitting toxic pollutants and irritants into the air.
* Temu will only augment the situation introducing their minimum spend policy.
The above are broad examples that 'don'teven scratch the surface' of sustainability.
Temu is a huge multi billion dollar platform dealing with emissions, footprints, environmental polluting and sustainability.
Why are they forcing excessive purchases, unwanted purchases and financially draining purchases to add to what they are supposedly trying to sustain?
1 year ago
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