5/20/2024 Temu has games you play for coupons. They give you a max amount of days to play, you get points for purchases, and when you complete the game (can take a month of daily playing, requiring referring friends, etc., browsing inventory repeatedly) you get two prizes picked beforehand and two coupons. The coupons I was playing for were for 40$ off a 100 dollar purchase and 30$ off a 100 dollar purchase. Well, I'm 99.8% done with the game, and they downgrade the coupons to 5$ and 6$ coupon bundles, each coupon requiring a 100 dollar purchase. I noted this was unethical (bait and switch) behavior, and their reps "Simeon, Arevalo, Anjo, & Jom" refused to rectify the behavior. I certainly wouldn't have made purchases to earn points on that game or referred friends for such little coupons which expire in two days anyway. They need to hold to the agreed upon coupons throughout the game (per their rules), being I was close to winning and had many days (172 days) left before time expired on the game. They need to honor contracts. They claimed the coupon bundles were an upgrade, but I'd have to spend over a thousand to use each of the smaller coupons, and they expire in a day or two. The two coupons I was playing for would have only required a maximum of a two hundred dollar purchase (using both)... definitely a better deal. Then after sitting on hold with multiple reps the supervisor (Kayla Wu) claims I started a new game today with those coupons already there?? I told her that wasn't the case, that I've been playing for a long time, & to just look at my account. It takes a long time to get to 99.8% done with the game. They changed the coupons near the end in a bait and switch manner, then insulted me by saying I just started it that way??? Not so! Either Ms. Wu didn't even look at my account, or TEMU plans on pulling this bait and switch scam on all their customers playing their games for coupons. I'm a retired state worker who is disabled, trying to live on a small retirement check, and big companies from overseas like Temu need to be held to the same guidelines as American companies or be barred from selling to Americans, period! I certainly think this company's practices are more worrisome than anything the Republicans say about Ticktock. Just an FYI to keep an eye on your coupons and file a complaint as soon as someone tries to switch them. I've already complained to the BBB in Boston Massachusetts about this behavior. Hopefully it will be resolved, otherwise, I'm done with TEMU!