I made my first order with Temu via the app and put three heavily reduced items in my basket. The app automatically reduced the price even further as I went to checkout, meaning I had spent only £4.50, so an automated message flashed up on the screen that I must spend a minimum of £10 to compete payment. I chose three more items, also heavily discounted, putting my total spend up to £11.50 with free postage. I thought this was a bargain for the six items (cosmetics and toiletries). I paid via credit card and received a notification my order was being processed. The following day, on checking its progress, I found only three items were being sent as part of the order - the three additional ones I had put in my basket to make it up to over £10. The price of these three items had mysteriously increased since I paid, so the cost was about £11.50 for just three items instead of six. Meanwhile, the three items I really wanted were still sitting in my basket, apparently unpaid. When I contacted customer services to complain, they seemed unable to grasp what my problem was and said it was too late to change or cancel the order, because it had already been dispatched. I decided to buy the three items still in my basket (the ones I really wanted) but on trying to do so, the "minimum order spend" had now gone up to £15. I decided not to bother, as there was a chance the same thing would happen again. I shan't use them again.