I been using them for a while I don't order much from them as most of the time I am surprised with basic cheap products and I don't have the time to shop for things that is why I rather use more reputable shops like Walmart or Amazon or clearingradio.live Anyway I took my time to order a Smart fingerprint doorknob and I waited forever finally it says your order has been delivered I look outside and nada nothing so I walk to the leasing office even though they stop taking packages I see some drivers leave outside in the side office nada, so I walk over to another unit I use to live at and nothing I look at UPS to see if I could see the picture it shows the box but not where it was dropped off, yesterday another delivery same thing I look at the picture even though my address shows my current apartment it was dropped off at the old apartment I walk over there because we get thieves stealing all the time in those two front buildings and nada again now on the doorknob I had to fight for a refund on the other four products from yesterday all I was offered was a store credit I am waiting on a few future orders hopefully I will get them but for sure I will never use TEMU trashy company ever again they can kiss my dear butt and I strongly do not recommend them