The worst experience ever I have probably had one of the worst experience buying online with this company. It's been a nightmare. I ordered up to 19 items valued at almost 300€ more than 2 weeks ago. I didn't receive anything after 10 days, then I decided to contact them via email because after called them 10 times, the phone was never answered obviously. They replied the day after saying they'd look into it, however, they never got back to me, which is unbelivable. I chased them again to se what's going on, as they don't even try to inform their clients when you are contacting customers service The worst comes when after two weeks I have received a single pack of 3 socks, which could be taken as a joke. After all these amazing experiences, I have started to receive emails (only 2 actually) with one item being delivered. So, they are pretending to cover this purchase by sending items one by one, if that, after 2 weeks. First of all, that customer experience is such a joke. The way that the company is selling its items without getting in touch with the client about availability first, or how they are going to proceed with the send it's completely unprofessional and unacceptable. I would not recommend using this company at all. Hope they improve in the future.
4 months ago
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Tennis-Point has a 1.69 average rating from 29 reviews

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