AVOID, AVOID, AVOID!!!.. I wish I'd checked the reviews before ordering!. The single worst customer service I've experienced, ever!!. Ordered over €200 of goods which obviously never arrived!!. Sent so many emails & received the bare minimum of response & info. Tell me now my package was lost by DHL, yet the track & trace says it never even left Germany!!. Absolutely ZERO effort to fast track me some of the items still in stock (these were Christmas presents after all!!) Just ignored my emails & said they will be refunding my money!. I suppose that will never arrive either!!!. Would have expected so much more from a German company...boy how wrong was I!!!!. AVOID people!