1500 euros guitar, just like throwing money in the trash
Classical guitar Amalio Burguet 2M, noticed the broken finish on the back that revealed a very bad glueing of the bottom sides made by the producer, that caused the finish to crack. Guitar is within legal warranty of 2 years, but contact with customer service has been less than useless: one month of excuses and trying to sell me a paid reparation of the guitar, which i refused. They invented pretty any excuse to avoid warranty application, from blaming humidity first, then dryness, which doesn't make any sense where I do live and keep my guitars.
Truth is that problem was cause by bad construction of the guitar itself, more precisely the problem was in the bottom bracing, as yourself can see in photo.
No more buying from them, that's for sure.
2 years ago
Musikhaus Thomann has a
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