Kevin Sutherland
Disgraceful service. I work on high profile tours and ordered a keyboard stand and case. Was told the case was not in stock so they sent me the stand. It arrived broken and damaged and they expected me to send it back myself but no one would take it so eventually they sent someone to get it. They said they’d send a replacement. Called to chase and it’s still not been dispatched and now they’re saying they’re out of stock!! My tour starts on Thursday. I ordered this back in January and I’m still waiting. They have had my money but I have no equipment!! I’m furious! This is terrible service, unreliable and unprofessional. DO NOT BOTHER they don’t even care. Disgusted 🤬
1 year ago
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Musikhaus Thomann has a 3.3 average rating from 275 reviews

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