I bought a Hornet 500/1 bass and case online from Thomann online music store at Germany from USA. The price was right, the communication of the transaction, shipping, including customers service in the chat was great from order transaction thru delivery always I knew the status of my order, which is important and more when is an international purchase. The advise on custom was great too. The whole process was smooth, received my package in perfect condition and quick. All involved processing my order were very supportive. I do strongly recomend this online store. Happy customer!