I was confused about the payment method at first (but it's my fault tbh) but the team helped me and guide me through the process. The price, especially the Harley Benton line is really really good for it's price. Really cheap but the quality can stand side by side with the popular brands out there. Delivery took about 10 days which in my opinion is really fast especially that it was shipped to a non-EU country (KSA). Customer service is great. The sales team handled my order in great care. Overall, everything is perfect and made my first ever purchase experience worthy.