I purchased a Harley Benton Fusion III EMG B stock from the wonderful folks over at Thomann and it arrived to me in the US with zero blemishes which was absolutely stunning! The packaging was simply perfect. After receiving the guitar, I noticed one of the humbuckers was making a crackling noise that was a bit temperamental. I then contacted Egor over at Thomann and he was kind enough to diagnose the issue and send over a preamp for me to install and now my guitar is a complete dream to play! :) I could not be happier with the customer service over at Thomann as well as their amazing build quality of guitars. I look forward to continue doing business with them in the future. Thank you so much guys!