A truly great company there service is 2nd to none I’ve now bought Harley Benton SC 550 II Black cherry flame / GS Travel mahogany acoustic / both these guitars were superbly packaged and were ready to play and are awesome / 20 watt amp I had to return due to a problem and this shows how good Thomann are refunded my money and I bought Marshall 30 watt again well packaged and is a great amp / bought several items strings etc and all I can say is these guys deserve respect for the quality performance etc and nothing seems to be a problem there staff always reply to all my emails in fact I’m waiting to hear from them about HB 35 plus black which there waiting for deliveries and they said I’ll get email when in stock one word sums these up AWESOME