I, like a lot of customers above, have ordered several cigars from this place and have been completely satisfied. Orders correct, fresh and shipped on time.
I made a mistake and ordered on line instead of phoning in my order. I always turn down club membership because I don't want monthly orders. Well, my wife noticed our discover card was getting hit with a monthly charge from Thompson Cigars. I wasn't paying much attention to our discover bill, duh. Well, after researching Thompson had been charging a monthly club membership for over a year. Why? They said when I ordered online I must have clicked on some kind of accept...I wasn't even getting samples or anything sent to me monthly. I complained. To their credit they refunded me no questions asked. I complained, what a scam. FYI>>> They use a third party to monitor and tag people without their knowledge for club membership.
I tried getting thru to a Thompson's supervisor or any Thompsons employees... Yeah, good luck with that. My situation was corrected. I just want everyone to know to keep an eye out because I'm sure this is a common practice of Thompsons Cigars.
My orders will now be made to other companies like Cigar International... Thompson I'm done. No more orders from me....
Pat Dixon
4 years ago
Thompson Cigar has a
1.4
average rating
from
291
reviews