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L Sherman
This is a horrible company. I ordered a sampler that comes with a torch lighter. The lighter stopped working within the first week. I called the company. I was on hold for literally 2 hours and 10 minutes one time and many other times for over an hour before I had to hang up. Instead of telling me where I am in the queue, they played this terrible music and left me to wonder. After trying for days, at different times and getting the same results, I finally got through to them. Stupidly, I ordered another sampler that also comes with a torch lighter. They said they would send a replacement lighter for the one that didn't work. Well, I got the second order, but the replacement lighter wasn't in it. AND ... the second torch lighter did the EXACT SAME THING, it worked for a few days and then stopped, just like the previous one. Never order anything from this company and never call them.
2 years ago
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Thompson Cigar has a 1.3 average rating from 276 reviews

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