I ordered almost $300 in cigars to gift. The wrong apartment number was put on the UPS label by Karen in the shipping department who verified my address. I called immediately, went back and forth for two weeks. Lorenzo blames Karen and Karen referred me to customer service. All the back and forth and this was never fixed. They were supposed to file a claim with UPS and I haven’t heard from anyone since December.
1 year ago
Thompson Cigar has a
1.3
average rating
from
276
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.