Because of the convenience and pricing I ordered many, many times from Thompsom and their affiliate, Cigar International. It’s unbelievable how dismissive they are to customers who have a problem. They won’t acknowledge that they sent overly dry cigars that burn unevenly and they treat me like I don’t know how humidors work. If they don’t value my patronage, time to move on. Their customer service policy appears to be “ignore problems and send them a catalog”.
5 years ago
Thompson Cigar has a
1.4
average rating
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294
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