I love purchasing cards from Thortful as they are unique, funny and I think it’s great how I can purchase 4 at a time for upcoming events. They usually come really quick with delivery and I have full confidence in the company. Unfortunately I had a delayed delivery recently meaning my card did not arrive on time for the event. Fortunately it was for a baby shower so I have been able to repurpose the card for the arrival of the baby instead. I enquired about this issue and Milly Smith from customer services has been nothing but helpful: explaining to by the issue may have occurred, offering to resend the cards free of charge, suggesting alternatives if this is too late and providing a discount as an apology on my Thortful account for future purchases, despite the problem being out of their control. 100% will purchase again. Thank you Milly.