First off, I'd like to say that the card and service I got from Thortful was amazing. I can't fault them really, the shipping was fast and the packaging was secure. Of course the delivery is only as good as the drivers, and I caught one of them trying to force the parcel clearly marked "Do Not Bend" but that's nothing to do with the company itself, just a lazy driver in a Royal Mail van... I also really like that the company helps designers and independent artists since it is fairly straightforward to upload your own designs, and it was those designs that caught my eye. I can confidently say that while I have shopped a fair few online card companies in the past, I am no longer going to go anywhere else. Not that there was anything wrong with the service others provided of course, but I think any business that puts so much attention to detail into what they do, deserves my money. The only criticism I could think of is that the text boxes for customising the inside is all one box, but I added a few blank lines to arrange it where I wanted on the preview and it was printed as it appeared. At least you know what you're getting ahead of time? Either way, I could've always just used a pen!