I head a problem from the first moment I got the printer You sent me a new cable it was sort for a while Recently it came back I was lucky enough to get your rep Mrs. Cecelia I cannot exaggerate about her kind and polite service She is simply the best , she helped my all the way until it was sorted out. The reason I am thinking about getting a second printer from you is the service and especially this rep which is Phenomenal you really owe her she is the best thansk I highly appreciate it !!!!