I ordered the T-3 Power Rack from Titan almost 1 month ago and have still not received all the parts. The first time when they shipped it to me, I only received like 3 percent of all the parts. Then when they shipped another box on the second shipment, I still missed over 80 percent of all the parts. They told me recently they would ship the 3rd one to me as replacement parts but told me they do not know when they will arrive. I just don't understand how this company cannot ship everything out all at once and why they keep shipping missing items. It is very unprofessional. I saw this website after I placed the order. Had I seen this earlier, I may not have thought about purchasing from Titan Fitness. I bought weightlifting equipment from other companies in the past online and never had any problems with the shipment. It is really pathetic this company has so many 1 star reviews.