By far the worst customer service i understand they're are a cheaper brand but if i order a barbell and the barbell can't even come packaged in a box they literally had a plastic bag over part of the center of the bar and nothing covering the ends. The bar came dented and rusted a bunch of scratches. Called and emailed to get another bar sent because of the terrible packaging and they do nothing to meet the customers they don't care at all to give me a $25 off my next purchase not even offer to refund my order or send another bar nothing of the above will never buy from them again i rather pay more money to get quality equipment with good packaging and great customer service do not recommend period!!!!