Titan is considering the budget friendly company. I have never ordered from them before because of the poor quality of their products and the bad customer service I was told they have, the saying of you get what you pay for. Having said that The one item that Titan is said to of actually got right is the 300lb weight stack lat tower. When this came into stock for a back order I had an option between this and two other brand. I chose Titans and a friend of mine chose one of the other brands. He got his in 3 weeks and I am still waiting for mine as of October. Every time I call to see the status I get a different answer from every customer service rep. “Waiting for our restocks, still waiting for them to be unloaded at the LA ports” so on and so forth. When I called last week to see the status I was told you were getting a shipment in and that I would be on that order. As of today I was told they were already allocated to different orders and the next supposed shipment is due for 01-03. I can’t be told where I am at on the wait list. All I can be told at the end of the conversation is “thank you for shopping with Titan fitness”. I had a few friends ask me when when thr back orders were available if they should try to grab one. I told them absolutely not, choose something else. The fact that Titan still allows customers to place back orders so horrible customer service. Titan should lean from other companies, if it’s in stock you can order. If it’s not you can’t place a back order. A very unhappy customer!!