I ordered a 13’ air track that was clearly listed as 8” thick (they usually come in 4 or 8” and I definitely wanted the 8”). It arrived and was only 4” thick. The response was oh well either keep it for a $20 discount or return it. My daughter already saw it so I was forced to keep it. I have ordered so many items from Titan but if this is their new customer service - then I’m done.
3 years ago
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