Every order since the new year has had problems. I want to know what the heck is going on with Titan. I have tons of stuff from Titan but I think I am going to stop ordering from you due to the following reasons: 1 All of my orders this year have had shipping problems. I understand delays but there are issues where I am told my product is ready and the carrier never picks it up until I complain. So am I to understand that within the week or so I have been waiting for my product to ship, UPS or FedEx never visited the distribution center? 2 the website no longer let me check order status. 3 No more Loyal T points. 4 prices as high as competitors now. 5 no more coupon codes. Customer service has always been good but now I can’t count on Titan unless I get them involved. Basically, what this come down to is that the customer reps are good but the direction Titan is going overall is creating a bad shopping experience for the consumer.