I ordered a scratch and dent T3 crossmember with gusset plate, but was sent the TITAN series crossmember with gusset plate. Obviously, scratch and dent usually aren’t able to be returned, but I deserve a refund since I was sent the wrong part. My complaint is not about the cosmetic defect, but the fact that I received something I did not order. Sometime around April 10th, I was informed that I would receive a refund. However, it has now been almost over 10 business days and I have not received the refund yet.
3 years ago
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