I purchased a brand collapsing squat rack, weight plates, dip bar, and squat rack hangers. First of all there were poor descriptions, there were no squat rack holders in the pictures and so I purchased a second pair thinking they were not included. A dip bar popped up as items associated and so I purchased it as well. The dip bar said 'scratch and dent' however when it arrived the dip bar was in perfect condition. When items arrived, there were no directions I struggled through installation by trying to find youtube videos and still had alot of trouble. There were two deep gouges in the metal to where a sharp metal bur was up that would cut ones hand extremely if grabbed. However I was happy to over look these items, its been a wild year for everyone, plus who knows, maybe that happend somewhere in shipping. This being said what was extremely infuriating was that the dip bar, and squat rack brackets were the complete wrong size. I have never bought from Titan before they have 3 different squat racks. There is nowhere on the site that clearly delineates that certain items will not fit the other squat racks. When I reached out to the company they said absolutely no way to return, doesn't matter that they don't fit, doesn't matter that there wasn't anything saying they wouldn't fit. Because it was 'scratch and dent' there are no returns. I would understand blemishes negating returns but a product that is completely useless due to inaccurate description and not warning it won't fit that rack is ridiculous in my opinion. Please be wary of buying from this company. Customer service is everything and trust me if it's anything like my experience they definitely will not have your back. I reached out 4 times, if anything changes I will amend this post