After having massive delivery issues and delays (not Titan's fault) however titan could not answer what parts were in shipment one and two! Upon receiving both boxes there were NO instructions at all!!! SO I reached out to customer service via chat and was given the WRONG set of instructions... When my husband and I completed putting up the stringers into the studs on our wall, according to the manual that was given to me from the representative, Zendesk on Apr 21, 2022, 4:17 PM CDT, we put together the Rack and when we went to attach it to the stringers they were totally OFF in measurements!!!!! We then CALLED into the 800# and got a female rep who, after about 15min, told us there is NO MANUAL specific to this model, T-3 SERIES SHORT FOLDING POWER RACK 82inches high and 21in arms!!!! WHAT THE HECK!!!!!!!!!!!! so we had to take OFF THE STRINGERS, and replace them on the wall putting MASSIVE holes all over this wall, mind you! Absolutely UNACCEPTABLE that this company sells this HEAVY piece of equipment that basically HANGS on the wall with NO INSTRUCTIONS!!!!!! I won't purchase from here again. Honestly, I am a bit nervous that it will come off the wall in TIME!