Guide rods on lat tower were slightly bowed/bent. After over a week I was told parts could not be sourced, so the only option was to return. Was hoping for better option since it received with defective parts. So I wasted my time assembling it and now would need to spend more time to disassemble it, so I can get a replacement to assemble again. I'd be better off going to a local machine shop and sourcing the parts myself. Plus the some of the nuts and bolts came rusty. Seems to be a coin flip when dealing with titan. The packaging does seem to be improved from how it used to be